よくある質問
FREQUENTLY ASKED QUESTIONS
If something's not right, we'll sort it. You've got 14 days from delivery to return an item.
How do I find my Gi Size?
Every gi listing includes a full size chart with height, weight and sleeve measurements. If you’re between sizes, we generally recommend sizing up for the first wash – most weaves shrink 3–5% after the first hot wash.
How long does shipping take?
We aim to get your Scramble gear to you as quickly as possible. Estimated delivery times are:
- Thailand: 1–3 days
- Southeast Asia: 3–7 days
- International: 5–10 days
Delivery times are estimates and may vary depending on your location.
What's your return & exchange policy?
You can return or exchange your gear within 14 days, provided the items are unworn and in their original condition. If you’ve ordered the wrong size, get in touch and we’ll help you arrange an exchange.
What's the difference with our gi weaves?
Check the individual product page for the specific weave, weight and construction of each gi.
Does Scramble offer payment plans?
Any available payment options will be shown during checkout. Simply add your gear to your basket and continue to checkout to see the payment methods currently available for your order.